The Detox Market Reviews

Worst customer service.
I have chased them for 10 days over a close to expiration and damaged product. No refund, no message.
Stay away or go to their stores.

I’m sure the products are probably legit, but I ordered a small samples pack $7.99 + shipping, which is excessive in hindsight, knowing what I received, and knowing most companies GIVE samples away for free normally) to try it out before committing to a product(s). Most samples I’ve received from other companies are enough to actually get a decent idea of how the products work with your skin/hair/etc. But these are so tiny, it’s not even worth using. I got a conditionner, a styler and a leave-in sample. Two were in jars so small, I only had maybe a pea-sized amount to use, and the vial of oil (the styler) was literally labeled “6oz”, yet contained only a few drops. Kind of felt ripped off

While I quite like the philosophy of the company in terms of selling safe products without harmful chemicals, I have noticed that they never publish me reviews saying anything negative about products. My positive reviews tend to be posted without issue, but none of my negative reviews ever get posted. I have written to them about this and they obfuscate what is actually happening. What’s the point of reviews if not to provide all the reviews? Theirs are clearly curated to favour the products they carry which is a super shady and disreputable practice. I no longer trust any of the reviews on their site as a result.

Signil Solutio Eau De Parfum has been a perfume that I have been using for a damn long time. The place I normally buy it didn't have it and went online to look for it. Found the perfume at detox market and I have been using detox market for a long time now. I even have purchased other products from them including Rahua hydrating shampoo and the goop head scalp which has helped me so much with my hair loss! Great place that sells great products!

My skintone has been uneven for quite awhile now and I have been looking for products that work for awhile now. When my friend asked me to check detox market, I really didn't think I will find products but I found Josh Rosebrook products over here and decided to try them out. Been a couple of months now and I can see visible results on my face after using the Tinted Nutrient Day Cream, Enzyme Exfoliator and the Nutrient Day Cream

Client service is really bad. The website didn't work and they didn't even care to help or care to have clients.

I got the Enfleuria Botanical Fragrance from the detox market and I really like the floral fragrance of this. My favorite flower is jasmine and there is a strong jasmine scent in the enfleuria perfume. Such a unique and beautiful smell that lasts for a long time! I highly recomment you to try it out!

The scent of the deodorant I purchased is so good. The feeling altogether is an all natural deo that is one of the best deodorants I have used. I feel fresh all day after wearing this, no matter how hard I work, I don't sweat in my armpits and I smell good all day long too! Works so well so I would defintely recommend them

Love their products, a little too expensive for what you get but great quality products!

I made a purchase while they were running a Bliss Bundle promo. One of the products I bought caused me a SEVERE skin allergy. I created an online return and they canceled it, saying "any used and opened items purchased during our bundle promotion are final sale". They never clearly stated during the whole check out process, that the purchases made in conjunction with Bundles and Gifts with Purchase (GWP) are Final Sale and cannot be exchanged or refunded. Only later when you want to return a product you used ones and end up with a horrible allergic reaction you find out you cant return it, even for store credit - which is ridiculous. If they so strict about it - they MUST make it super clear and visible to the customer that products are a final sale in the cart, before you pay. Not a small print somewhere no one knows where, right?!
I shopped with them for my first time and if I can't return a product for such reason, sure enough, it will be my last time. I can't even find a phone number so I could talk to the manager, the only phone number listed on the site - it's one of their physical store's number. So sketchy! If you want a reputable store with great customer service- stay away!